Abstract:
At present, the healthcare quality management in Joint Logistics Hospitals lacks scalable homogenized management models and standardized evaluation criteria, and it is difficult to share information about patients' medical treatment. Drawing on the U.S. military hospital models of information sharing, standardized quality management, and quantifiable quality evaluation metrics, we propose a systematic top-down design for the healthcare quality management system within the existing organizational framework of Joint Logistics Hospitals. This design implements homogenized management of organizational, supervisory, monitoring, evaluation, and improvement systems through PDCA cycles. Additionally, leveraging a healthcare quality information management platform, we establish grid-based quality monitoring, inspection, feedback, and evaluation processes to promote standardization, systematization, and structured management of healthcare quality in hospitals.