医患矛盾原因分析和预防措施

An analysis of causes of physician-patient conflicts and preventive measures

  • 摘要: 笔者通过对医患矛盾的原因分析与研究,提出预防措施:一是增强法制观念,做到依法行医;二是严格执行规章制度,切实提高基础医疗质量;三是狠抓病历文书的规范书写,完善病历管理制度;四是高度重视患者知情同意权,依法履行权利和义务;五是加强医德医风德建设,进一步提高服务质量;六是加强对医疗纠纷的处理力度。

     

    Abstract: After analyzing and studying the causes of physician patient conflicts, the author has worked out the following measures to prevent them: first, thoroughly understand the law and practice medicine legally; second, strictly carry out rules and regulations and improve the primary quality of medical care; third, endeavor to regulate the writing of medical documents and perfect the system of medical document management; fourth, attach much importance to patients' right of informed consent and perform physicians' rights and obligations in accordance of the law; fifth, reinforce medical ethics and moral and further improve service quality; sixth, strengthen the force of medical conflicts management.

     

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